Installing new windows is a big investment that shouldn’t be taken lightly. This process requires extensive research and can be very costly when done incorrectly. But regardless of what replacement window you choose, a professional should install them so you can be sure that they provide the superior protection and lasting performance you need.
However, with so many window companies out there, choosing one you can trust and rely on can be quite daunting. In this guide, we’ll walk you through the main things to look for when choosing a professional to install your windows.
Credentials & Experience
The first step is to check the credentials and experience of your potential installer. Ensure they are licensed, insured, and have a proven track record in the industry. They should also have a plethora of experience working on different types of installations and products, as it demonstrates their ability to handle different scenarios and challenges. Certifications from reputable industry organizations, such as Home Advisor, Angie’s List, and the Better Business Bureau can also indicate a higher level of professionalism and skill.
Quality Products Offered
Next, verify the quality of the products they offer. High-quality glazing and framing materials are essential for energy efficiency and durability. Products with ENERGY STAR® and “Indoor Air Quality” certifications indicate superior performance and energy savings.
The company that offers the highest number of window types may not necessarily be the best one for you. Instead, consider several factors that define a premium, long-lasting window:
- Hardware: You can test this out by seeing how simple (or difficult) it is to open the window. A window that uses high-quality materials should be easy to open and operate.
- Compression seal: This helps insulate your windows to prevent drafts and water leaks.
- Glass: This might be the most important factor because it makes up the largest part of your window. You’ll want to see if it has any protective coating, how thick the glass is, how sturdy it is, and how many panes it has. A general rule of thumb is that double or triple-paned windows are generally higher quality than single-paned windows.
- Frame: The frame surrounds the glass and keeps it in place. Some popular frames include: vinyl, wood, and fiberglass. Your window expert should be knowledgeable in this area and provide some good recommendations.
- Energy Efficiency: Higher quality windows will have higher ENERGY STAR ratings, which will keep the costs of your energy bills lower over time.
Manages Everything from Start to Finish
The best window installers tend to manage all aspects of the project, from tech measurements all the way to installation. This ensures accountability and allows for more streamlined communication because there is only a single point of contact throughout the project.
On the other hand, companies that subcontract their work to other freelancers may encounter installation issues because their work is not as carefully done. As a result, this can cause poor installation and other issues down the line, which may cost you even more due to additional repairs.
Comprehensive Warranties
Warranties are a huge benefit that you should consider. A reliable installer should offer comprehensive warranties covering both products and workmanship. Even if you select a reputable installer, it’s still good to have a warranty in place just incase. Make sure you fully understand the duration and coverage details of these warranties, and check if they are transferable to the next owner, which can add more value to your home if you decide to sell.
A solid warranty reflects the installer’s confidence in their products and services. It typically covers:
- Worn-out hinges
- Glass cracks or scratches
- Frame damage or warping
Good Recommendations & Reviews
By doing your research and asking the right questions, choosing a reliable window installer can be a rewarding process. It’s nice to gather insights from friends & family, and check online reviews to gauge the contractor’s reputation. Some good places to look at reviews include Google Business Profile, Yelp, Angie’s List, and Houzz.
When looking through reviews, it’s important to not only check the rating but to also read reviews that mention the quality of work, professionalism, communication, and timeliness of the project. Also pay close attention to negative reviews so you can make an informed choice.
Exceptional Customer Service
Similar to any other big purchase, you’ll want to choose a window company that puts your best interests in mind and makes you feel comfortable. Overall, choosing a window installer with exceptional customer service can help you feel more confident with your decision and ensures that you are getting the most out of your investment.
When you talk to the sales team for the first time, they should:
- Explain their process from start to finish
- Speaks to you professionally and in detail
- Respond to your inquiries within one business day or less
- Provide an estimated time frame for the project and inform you of any required preparation on your end.
Trust the Experts in Window Replacement
With offices in Portland and San Diego, Renewal by Andersen is a leading window replacement installer that will ensure a safe and seamless process. Invest in high-quality products and enjoy the peace of mind that comes with carefully crafted, custom-made products that are backed by one of the best warranties on the market.
For more information, give us a call at – or schedule a free consultation today!
